{"id":48,"date":"2012-09-22T21:55:25","date_gmt":"2012-09-22T21:55:25","guid":{"rendered":"https:\/\/vitruvianstudio.com\/?page_id=48"},"modified":"2020-04-01T12:20:01","modified_gmt":"2020-04-01T17:20:01","slug":"faqs","status":"publish","type":"page","link":"https:\/\/vitruvianstudio.com\/about\/faqs\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<img decoding=\"async\" src=\"http:\/\/media.vitruvianstudio.com\/wp-content\/uploads\/2012\/09\/25120214\/FAQ-hero-mobile.jpg\" alt=\"Vitruvian instructor Melinda Whitmore teaching \u00e9corch\u00e9 class in the studio\" itemprop=\"image\" height=\"1013\" width=\"1521\" title=\"FAQ-hero-mobile\" onerror=\"this.style.display='none'\"  \/>\n<h1>\n\t\tFrequently Asked Questions\n\t<\/h1>\n<h1>\n\t\tFrequently Asked Questions\n\t<\/h1>\n<h1>\n\t\tOnline Courses FAQs\n\t<\/h1>\n\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">I signed-up for an online course. When does it start?<\/a>\n\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\"><i>Expand<\/i><\/a>\n\t\t<p>Our online courses are \u201casynchronous\u201d, meaning they don\u2019t have a set start-date or end-date. Rather, you can begin an online course at any time, and proceed at your own pace.<\/p>\n\t\t\t<a href=\"#\" id=\"fl-accordion--label-1\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-1\">How long do I have to complete an online course?<\/a>\n\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-1\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-1\"><i>Expand<\/i><\/a>\n\t\t<p>As long as you wish. Once you\u2019ve purchased any of our online courses, your access will never expire. Login to review the material as many times as you wish, for as long as you want.<\/p>\n\t\t\t<a href=\"#\" id=\"fl-accordion--label-2\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-2\">Can I download the videos from an online course?<\/a>\n\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-2\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-2\"><i>Expand<\/i><\/a>\n\t\t<p>The video content of online courses is not downloadable. Instead, the videos \u201cstream\u201d from our server to logged-in students. This means that students must have an active internet connection to watch the videos.<\/p>\n\t\t\t<a href=\"#\" id=\"fl-accordion--label-3\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-3\">Can I transfer the videos from an online course onto my iPad?<\/a>\n\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-3\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-3\"><i>Expand<\/i><\/a>\n\t\t<p>While you can easily login and watch the video content on an iPad \u2013 or any device with an internet connection \u2013 the video files themselves can\u2019t be \u201ctransferred\u201d for offline viewing. As mentioned above, the videos are not downloadable.<\/p>\n\t\t\t<a href=\"#\" id=\"fl-accordion--label-4\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-4\">Why can\u2019t I order the video content from an online course on DVD?<\/a>\n\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-4\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-4\"><i>Expand<\/i><\/a>\n\t\t<p>There are three reasons. First, the videos are just one part of the course content. The great advantage of online courses is that they are\u00a0<em>multimedia<\/em>\u00a0based and\u00a0<i>interactive<\/i>. Since the accompanying text, images and Q&#038;A threads are also part of the course, we want students to be engaged with that content, too. Making the videos available on DVD would separate them from the rest of the course and make for a less effective learning experience.<\/p>\n<p>Second, the video content for the portrait drawing course is over 10 hours long, and simply wouldn\u2019t fit on a single DVD, or even two. We\u2019d have to offer more of a\u00a0<em>boxed set<\/em>\u00a0of DVDs that would present production, packaging, storage and shipping challenges that we\u2019re simply not equipped to handle.<\/p>\n<p>Lastly, digital delivery of video content is the future. Support for legacy formats, including DVD, is waning fast and it won\u2019t be long before DVDs have gone the way of VHS tapes. We want our online platform to be forward-looking and demand for DVDs will only diminish with time.<\/p>\n\t\t\t<a href=\"#\" id=\"fl-accordion--label-5\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-5\">How do I ask questions in an online course?<\/a>\n\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-5\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-5\"><i>Expand<\/i><\/a>\n\t\t<p>Each \u201clesson\u201d includes a Question &#038; Answer area at the bottom of the page where questions are addressed. In-depth, individual feedback \u2013 including video critiques \u2013 is available to students who purchase a \u201cCritique Extension\u201d as an optional add-on to any course.<\/p>\n\t\t\t<a href=\"#\" id=\"fl-accordion--label-6\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-6\">Why do in-studio classes at Vitruvian cost more than online courses?<\/a>\n\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-6\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-6\"><i>Expand<\/i><\/a>\n\t\t<p>Our in-studio classes offer some advantages over online study, including one-on-one, at-easel instruction for every student included in the price. We offer the same degree of individual attention to our online students, but only with the purchase of a \u201cCritique Extension\u201d as an optional $100 add-on. Including the cost of the extension brings the price of our online courses closer inline with their in-studio counterparts.<\/p>\n<p>Also, in-studio classes cost us more to offer as they require us to maintain a physical studio, and absorb the related costs \u2013 \u00a0rent, utilities, insurance, etc. We also hire models for in-studio classes who are paid by the hour. All these factors contribute to the price difference between in-studio and online study.<\/p>\n\t\t<h3>Have a question not listed here? Let us know!<\/h3>\n\t\t<p>Send us a message and we&#8217;ll get back to you as soon as we can!<\/p>\n\t\t\t<a href=\"\/contact\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tContact Us\n\t\t\t\t\t<\/a>\n\t\t<h3>Have a question not listed here? Let us know!<\/h3>\n\t\t<p>Send us a message and we&#8217;ll get back to you as soon as we can!<\/p>\n\t\t\t<a href=\"\/contact\" target=\"_self\" role=\"button\" rel=\"noopener noreferrer\">\n\t\t\t\t\t\t\tContact Us\n\t\t\t\t\t<\/a>\n<h1>\n\t\tChicago Workshop FAQs\n\t<\/h1>\n\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">I&#8217;ve never taken an art class before. Are there workshops at Vitruvian that are good for beginners?<\/a>\n\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\"><i>Expand<\/i><\/a>\n\t\t<p>Yes. All our classes are open to students of all levels of ability and experience.<\/p>\n\t\t\t<a href=\"#\" id=\"fl-accordion--label-1\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-1\">Are materials included in the workshop fee?<\/a>\n\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-1\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-1\"><i>Expand<\/i><\/a>\n\t\t<p>No. Since some students already have their own materials, charging a default materials fee can get complicated. It&#8217;s just simpler if everyone does their own shopping. We do sell &#8220;Materials Kits&#8221; for some of our workshops, which can be purchased at check-out when you enroll through the website. We offer this as a convenience to our students to save them a trip to the art supply store. Alternatively, a list of recommended materials will be emailed to you when you enroll if you&#8217;d prefer to shop elsewhere.<\/p>\n\t\t\t<a href=\"#\" id=\"fl-accordion--label-2\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-2\">Are model fees extra?<\/a>\n\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-2\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-2\"><i>Expand<\/i><\/a>\n\t\t<p>No. The model fee is built into the sticker price of each workshop.<\/p>\n\t\t\t<a href=\"#\" id=\"fl-accordion--label-3\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-3\">Does Vitruvian host drop-in drawing and painting sessions with a model?<\/a>\n\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-3\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-3\"><i>Expand<\/i><\/a>\n\t\t<p>No. All our workshop sessions are for enrolled students only.<\/p>\n\t\t\t<a href=\"#\" id=\"fl-accordion--label-4\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-4\">I&#8217;d like to attend a workshop on a drop-in basis and just pay-as-I-go. Can I do that?<\/a>\n\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-4\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-4\"><i>Expand<\/i><\/a>\n\t\t<p>Sorry, but no. We&#8217;d love to have you in the studio, but we ask that everyone commit to the whole workshop.<\/p>\n\t\t\t<a href=\"#\" id=\"fl-accordion--label-5\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-5\">Does Vitruvian offer workshops in Acrylic or Watercolor painting?<\/a>\n\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-5\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-5\"><i>Expand<\/i><\/a>\n\t\t<p>Not really. Oil paint is the preferred medium in all our painting workshops, although ocassional accommodations are made for students wishing to use other media.<\/p>\n\t\t\t<a href=\"#\" id=\"fl-accordion--label-6\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-6\">I noticed some different workshops that are scheduled to meet at the same time. What\u2019s up with that?<\/a>\n\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-6\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-6\"><i>Expand<\/i><\/a>\n\t\t<p>Some workshops may feature similar methods and are able to be \u201cpiggybacked\u201d in the studio at the same time. For example, we may have Figure Drawing and Grisaille Painting students working at once, since the focus of each is primarily on drawing the figure. An instructor can easily accommodate both, and the cross-pollination of information can make for a richer experience for the students. Bargue Drawing and Cast Drawing is another good example.<\/p>\n\t\t\t<a href=\"#\" id=\"fl-accordion--label-7\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-7\">I\u2019d like to sign-up, but I\u2019m going to miss a couple of workshop sessions. Can I make them up somehow?<\/a>\n\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-7\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-7\"><i>Expand<\/i><\/a>\n\t\t<p>Unfortunately, no. Our workshops are scheduled within specific windows or time \u2014 usually 5 consecutive days. Once a workshop is over, it\u2019s over.<\/p>\n\t\t\t<a href=\"#\" id=\"fl-accordion--label-8\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-8\">I signed-up for a workshop but I can\u2019t do it after-all. Can I get a refund?<\/a>\n\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-8\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-8\"><i>Expand<\/i><\/a>\n\t\t<p>We offer refunds for workshops to students who withdraw from class less the $50 registration deposit, provided they do so before the start of the second class session. Once the second session has begun, however, no refunds will be granted.<\/p>\n<p>Because of the digital nature of our online courses, however, no refunds will be granted. All sales of online courses are final.<\/p>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Frequently Asked Questions Online Courses FAQs I signed-up for an online course. When does it start? Expand Our online courses are \u201casynchronous\u201d,&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":46,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-fullwidth-content.php","meta":{"footnotes":""},"class_list":["post-48","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/vitruvianstudio.com\/wp-json\/wp\/v2\/pages\/48","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vitruvianstudio.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vitruvianstudio.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vitruvianstudio.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vitruvianstudio.com\/wp-json\/wp\/v2\/comments?post=48"}],"version-history":[{"count":0,"href":"https:\/\/vitruvianstudio.com\/wp-json\/wp\/v2\/pages\/48\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/vitruvianstudio.com\/wp-json\/wp\/v2\/pages\/46"}],"wp:attachment":[{"href":"https:\/\/vitruvianstudio.com\/wp-json\/wp\/v2\/media?parent=48"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}